Tuesday, March 6, 2007

BPO major Genpact buys European SAP firm ICE Enterprise Solutions

BPO services provider Genpact has acquired Europe-based SAP service provider ICE Enterprise Solutions. ICE was established in 1996 and specializes in serving large European multinationals in the manufacturing, utilities, oil & gas, insurance, and financial services industries. It is a SAP Services Partner, Utilities Partner, and BW/SEM Partner in the Netherlands and an SAP Partner and StreamServe Partner in Spain. The terms of the deal have not been disclosed.

Genpact operates a wide range of business processes from its global delivery platform for clients around the world including GE, Nissan, Wachovia, Kimberly-Clark, Genworth, Air Canada, Penske, the Linde Group and more than two-dozen other global enterprises in North America, Europe, Asia and Australia. Genpact has ERP, application and IT professionals based in India, China, the UK, and the US. It is also one of the world’s largest providers of Oracle E-business suite solutions.

Read the articles in Business Standard and The Economic Times.

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